Terms of Service
Last updated: February 22, 2026
1. Acceptance of Terms
By accessing or using RepTogether ("the App"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated into these Terms by reference. If you disagree with any part of these Terms, you may not access or use the App.
These Terms constitute a legally binding agreement between you and RepTogether. You must be at least 13 years of age (or 16 in certain jurisdictions) to use the App. By using the App, you represent that you meet this age requirement.
2. Description of Service
RepTogether is an intelligent fitness coaching application that provides real-time exercise form analysis, automatic rep counting, and personalised adaptive workouts. The App uses your device's camera to analyze your movements and provide coaching cues using on-device machine learning — your camera feed never leaves your phone.
RepTogether Pro is available via subscription with a 14-day free trial. We reserve the right to modify, limit, or discontinue any feature at any time.
3. AI-Generated Content Disclaimer
IMPORTANT NOTICE: All feedback, coaching cues, form analysis, and recommendations provided by RepTogether are generated by artificial intelligence algorithms and computer vision technology. You acknowledge and agree that:
- AI Limitations: AI-generated responses are based on algorithmic analysis of visual data and may not accurately assess your individual physical condition, limitations, or health status. The technology has inherent limitations and may produce errors, inaccuracies, or inappropriate recommendations.
- Not Professional Advice: AI-generated content is provided for informational and educational purposes only and does not constitute professional medical, fitness, physiotherapy, or health advice. The AI cannot diagnose injuries, medical conditions, or individual physical limitations.
- Use Common Sense: You must exercise your own judgment and common sense when following any AI-generated guidance. If any exercise causes pain, discomfort, or feels unsafe, stop immediately regardless of what the AI suggests.
- No Substitute for Professionals: AI coaching cannot replace the personalized assessment, supervision, and guidance of qualified fitness professionals, physical therapists, or medical practitioners.
- Accuracy Not Guaranteed: We do not warrant that AI-generated form analysis, rep counts, or coaching feedback will be accurate, complete, or appropriate for your specific circumstances.
4. Health and Safety Disclaimer
HEALTH WARNING: RepTogether is not a substitute for professional medical advice, diagnosis, or treatment. Physical exercise carries inherent risks of injury.
- Consult Healthcare Providers: Before starting any exercise program, you should consult with a qualified healthcare provider, especially if you have any pre-existing medical conditions, injuries, or physical limitations.
- Listen to Your Body: Stop exercising immediately if you experience pain, dizziness, shortness of breath, chest discomfort, or any other concerning symptoms. Seek medical attention if symptoms persist.
- Individual Responsibility: You are solely responsible for ensuring that exercises are appropriate for your fitness level, physical condition, and any medical restrictions you may have.
- Assumption of Risk: By using this App, you acknowledge that physical exercise involves inherent risks of injury and you voluntarily assume all such risks.
- Warm-Up and Cool-Down: The App may not always remind you to warm up or cool down properly. It is your responsibility to prepare your body appropriately before and after exercise.
5. Subscriptions and Billing
RepTogether Pro is available via paid subscription.
- Free Trial: New users receive a 14-day free trial with full access to all Pro features. No credit card is required to start the trial.
- Pro Subscription: Billed on a recurring basis (monthly or annually as selected) at the price displayed at the time of purchase. Subscription fees are charged in advance.
- Auto-Renewal: Premium subscriptions renew automatically unless you cancel at least 24 hours before the end of the current billing period. You can manage and cancel your subscription at any time in your account settings.
- Price Changes: We reserve the right to change subscription prices. We will give you at least 30 days' notice of any price increase before it takes effect. Continued use after a price change takes effect constitutes acceptance of the new price.
- Refunds: Except where required by applicable law, subscription fees are non-refundable. If you cancel mid-period, you retain access to Premium features until the end of your paid period.
- Beta Period: During any designated beta period, the App (or certain features) may be made available free of charge. We reserve the right to begin charging for the App or features at the conclusion of any beta period with appropriate advance notice.
6. Beta Program
During any designated beta period:
- The App or specific features may be provided free of charge
- Features may be added, modified, or removed without notice
- The App may contain bugs, errors, or inaccuracies in AI analysis
- AI models and algorithms are continuously being improved and may produce different results over time
- We appreciate your feedback to help improve the service
- Pricing for any features transitioning from free to paid will be communicated in advance
7. User Accounts
When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials and not share them with others
- Notify us immediately of any suspected unauthorized access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or are used in a manner we deem harmful to us or other users.
8. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose or in violation of any applicable laws
- Attempt to reverse engineer, decompile, disassemble, or extract source code from the App
- Interfere with, disrupt, or place undue load on the App's infrastructure
- Share your account credentials with others or allow others to use your account
- Use automated tools (bots, scrapers, etc.) to access or interact with the App
- Use the App to record, distribute, or share content without the consent of any persons depicted
- Rely solely on AI-generated advice for medical or health decisions
- Circumvent or attempt to circumvent any access controls or subscription restrictions
9. Intellectual Property
The App, including all content, features, functionality, underlying software, AI models, and branding, is owned by RepTogether and protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, reverse engineer, or create derivative works without our express written permission.
By submitting feedback, suggestions, or other content to us, you grant RepTogether a worldwide, non-exclusive, royalty-free, perpetual licence to use, adapt, and incorporate that feedback into the App and our services without any obligation to compensate you.
10. Australian Consumer Law and Warranties
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under the ACL that cannot lawfully be excluded or limited.
AI Accuracy and Service Quality: We are committed to continuously improving RepTogether and we make reasonable efforts to ensure our AI coaching and form analysis works reliably. However, the accuracy of AI-generated analysis is inherently influenced by a wide range of factors outside our control, including (but not limited to): lighting conditions, camera angle, device performance, clothing, background complexity, the type of exercise performed, and individual body proportions. We do not guarantee that the App will produce perfectly accurate results in all circumstances, but we will continue to improve it over time.
Limitation of liability (to the extent permitted by law): Subject to your ACL rights, our liability to you for any loss or damage arising from use of the App is limited to the greater of: (a) the total fees you paid to us in the 12 months preceding the claim, or (b) the cost of re-supplying the relevant service. We are not liable for any indirect, consequential, or special loss or damage.
We are not liable for any personal injury, physical harm, or other consequences arising from your decision to exercise, follow AI-generated guidance, or otherwise use the App. Physical exercise carries inherent risk and you are responsible for exercising within your own capabilities.
11. Disclaimer of Warranties
To the fullest extent permitted by law (and subject to your non-excludable rights under the ACL), the App is provided "as is" and "as available." We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.
We do not warrant that AI-generated form analysis, rep counts, or coaching feedback will be accurate, complete, or appropriate for your specific circumstances. AI coaching accuracy can vary significantly depending on environmental conditions, device capabilities, exercise type, and many other factors. We are constantly working to improve accuracy, but this is an evolving technology and results will vary.
12. Indemnification
You agree to indemnify, defend, and hold harmless RepTogether and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of or access to the App; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) any injury or harm you suffer while using the App or following AI-generated guidance; or (e) any claim that your use of the App caused harm to a third party.
13. Termination
We may suspend or terminate your access to the App at any time, with or without cause or notice, including for breach of these Terms. Upon termination, your right to use the App will cease immediately.
You may terminate your account at any time through the account settings. Termination does not entitle you to a refund of any prepaid subscription fees except where required by the Australian Consumer Law or other applicable law. Sections that by their nature should survive termination will do so, including Sections 3, 4, 9, 10, 11, 12, 14, and 15.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and, where applicable, the federal courts of Australia.
14.2 Dispute Resolution
If a dispute arises between you and RepTogether, we ask that you contact us first at support@reptogether.com so we can try to resolve it informally. We will acknowledge your complaint within 5 business days and work in good faith to reach a resolution within 30 days.
If the dispute cannot be resolved informally, either party may refer the matter to mediation administered by the Australian Disputes Centre (ADC) or another mutually agreed mediator before commencing court proceedings.
Nothing in this clause prevents either party from seeking urgent interlocutory or injunctive relief from a court where necessary to protect their interests. Your rights under the Australian Consumer Law, including the right to complain to the Australian Competition and Consumer Commission (ACCC) or a relevant state consumer affairs body, are not affected by this clause.
14.3 Australian Consumer Complaints
If you have a complaint about our goods or services, you may also contact the relevant consumer protection authority in your state or territory, or the ACCC at www.accc.gov.au.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms you agree to in connection with specific features, constitute the entire agreement between you and RepTogether regarding your use of the App, and supersede all prior or contemporaneous communications and proposals, whether oral or written.
15.2 Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of RepTogether.
15.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms, including in connection with a merger, acquisition, or sale of substantially all of our assets.
15.5 Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. For material changes, we will provide at least 30 days' notice before the changes take effect. Your continued use of the App after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree with any material changes, you should discontinue use of the App before the changes take effect.
16. Contact Us
If you have questions about these Terms of Service, please contact us at: